Ferrero Sustainability Report 2020

Caring for the better

With 105 companies and 31 manufacturing plants worldwide, Ferrero Group products are sold directly and via distributors in over 170 countries. As the Group’s 12th sustainability report, this edition serves as a progress report that builds on their new approach to reporting introduced last year to streamline and increase the transparency of the Ferrero Group’s sustainability efforts and vision.

Their responsible way of doing things focuses on four pillars: protecting the environment, sustainably sourcing high-quality raw materials, promoting responsible consumption and empowering people. This year, they describe their action to go beyond what they have achieved as they grow their global business. The 2020 report showcases how they are planning to build upon the strong foundations already built.

  • Met target to source 100% sustainable cocoa through independently managed standards
  • 19 Group plants are ISO 50001 certified
  • Reached and maintained 100% RSPO certified segregated palm oil
  • 100% of cane sugar sourced sustainably
  • Reached 51% traceability of sourced hazelnuts
  • In FY 2019/2020 they self-produced 46% of their energy
  • Reached target of using 100% cage-free eggs within the EU in 2014
  • 4.3% decrease in water intensity in manufacturing plants and warehouses compared to last year
  • 10 of their production plants reached a waste recovery rate higher than 99%
  • 93% of Ferrero-dedicated farmer groups were covered by the Ferrero CLMRS or an equivalent system, up from 44% last year


of packaging is reusable, recyclable or compostable


controls carried on raw materials in addition to the ones on semi-finished and finished products

Beyond manufacturing, protecting workers and farmers in agricultural supply chains was a key priority, especially in less developed markets.

Lapo Civiletti

CEO of Ferrero Group

As the Ferrero Group continues to grow their business responsibly, they ensure sustainability is fully embedded by considering their impacts and opportunities along the value chain – from raw materials to end of life. The Ferrero Group has met many of their goals and developed others as their business and the context in which they operate has evolved. 

In 2020, they announced a new set of science-based commitments for 2030 which were validated by the SBTi in December 2020: to reduce absolute Scope 1 and 2 emissions. By 50% from a 2018 base year and reduce Scope 1, 2 and 3 emissions intensity by 43% per tonne of product produced from a 2018 base year. They have developed a detailed roadmap to reduce emissions from plants, warehouses and main offices to achieve the first target.


We have strengthened our sustainability governance with the creation of a Sustainability Operative Committee. It brings people together from across the group to drive the sustainability agenda as we look to the coming decade.

Giovanni Ferrero

Executive Chairman of Ferrero Group